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Head Office:
211 Mt. Airy Rd.Basking Ridge, NJ 07920 USA
Year Established:
2001
Company Description:
Avaya is a global leader in communication systems, applications and services. We design, build, deploy and manage networks for enterprises. Avaya enables businesses to achieve superior results by designing, building and managing their communications networks. Focused on enterprises small to large, Avaya is a world leader in secure and reliable IP telephony systems, communications software applications and full life-cycle services. Driving the convergence of voice and data communications with business applications — and distinguished by comprehensive worldwide services — Avaya helps customers leverage existing and new networks to create value and enhance business performance.
Areas of Specialisation:
Avaya is committed to carrying on the proud heritage of communications software innvovation fostered by Bell Labs in Avaya Labs. We have pioneered technology and hold patents across the full spectrum of communications, including:
- Enterprise Telephony Technologies
- Call Center
- Voice Mail
- IVR
- Skills-based Call Routing
- Unified Communication
- Virtual LAN
- CTI
- Audio Conferencing
- Design & Management Tools
Major Customers:
Over one million businesses worldwide, including more than 90 percent of the Fortune 500 companies, use Avaya's embedded solutions.
Corporate Officers:
Donald K. Peterson, Chairman and CEO
Lou D'Ambrosio, Senior Vice President and President, Global Sales and Marketing
Dave Johnson, Senior Vice President and President, Avaya International
Thomas A. Lesica, Senior Vice President, Global Technology and Operations
Karyn Mashima, Senior Vice President, Strategy and Technology
Garry K. McGuire, Chief Financial Officer and Senior Vice President, Corporate Development
Francis M. Scricco, Group Vice President, Avaya Global Services
Number of Employees:
We employ approximately 20,000 people, including some 2,500 research and development professionals worldwide. Avaya Global Services has approximately 9,000 services experts worldwide, supported by 24 network operations centers, 13 technical support centers and unique patented design and management tools.
News:
Read the latest Avaya news LIVE!
Articles:
Avaya Corporate Overview
Trust Avaya Fact Sheet
Moving Towards IP-Based Contact Centers
Website:
Avaya Asia Pacific Corporate Site
http://www.avaya-apac.com/
Contact Us:
http://www.avaya-apac.com/connect/contacts/corporate.asp
Avaya Business Partners:
https://partnerapac.avaya.com/public/bp_locator/index.asp
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