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Events
December 6, 2006 APAC WEBINAR: A Day in the Life of a Contact Centre Utilising Workforce Optimisation See what a truly unified platform for workforce optimisation looks like in practice – a complete solution for optimising workforce performance throughout your contact centre and beyond. Please check start time for your location at: www.witness.com or call +852 3198 6000 for office locations in Asia, or +61 2 8907 0300 for Australia and New Zealand.
March 4-7, 2007 The Aspect Customer Experience – ACE 2007 Las Vegas Caesars Palace, Las Vegas, NV Are you looking for ways to balance your customers’ demands with the realities of the bottom line? Do you need to find new ways to reduce complexity and maximize your contact center investments? Are you interested in hearing how people just like you are doing to meet their contact center challenges and be successful? ACE, the Aspect Customer Experience, is where you can get the answers you’ve been looking for! For more information click here
April 25 - 27, 2007 Contact Centre Global Forum Palais des Congres, Cannes, France Senior decision makers from contact centres around the world will attend the first annual meeting of the Contact Centre Global Forum, joining forces to address the challenges facing an increasingly globalised industry. For more information click here
May 23 - 25, 2007 Telecoms World Hilton Hotel, Sydney, Australia Telecoms World is a CEO-level, strategic conference where ideas, intelligence and relationships really make a difference. It’s an interactive event with exciting panel debates and presentations from the leaders of the region’s carriers, operators and ISPs. And top-level delegates, pre-qualified by premium fees. Presentations and panel debates are combined with networking sessions to maximize the usefulness of the event for our attendees. Telecoms World is a knowledge experience, business meeting and marketplace. For more information click here
June 4 - 8, 2007 16th Annual Pacific Rim Help Desk and Support Services Conference Star City, Sydney, Australia The PacRim Help Desk and Support Services Conference is the place where senior executives converge to discuss, learn from and network with leaders who manage the front line of service delivery management. For more information click here |
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