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Events

December 6, 2006
APAC WEBINAR:
A Day in the Life of a Contact Centre Utilising Workforce Optimisation

See what a  truly unified platform for workforce optimisation looks  like in practice – a complete solution for optimising  workforce performance throughout your contact centre and  beyond.
Please check start time  for your location at: www.witness.com or call +852 3198 6000 for office locations in Asia, or +61 2 8907 0300 for Australia and New Zealand.


March 4-7, 2007
The Aspect Customer Experience – ACE 2007 Las Vegas
Caesars Palace, Las Vegas, NV
Are you looking for ways to balance your customers’ demands with the realities of the bottom line? Do you need to find new ways to reduce complexity and maximize your contact center investments? Are you interested in hearing how people just like you are doing to meet their contact center challenges and be successful? ACE, the Aspect Customer Experience, is where you can get the answers you’ve been looking for! For more information click here

April 25 - 27, 2007
Contact Centre Global Forum
Palais des Congres, Cannes, France
Senior decision makers from contact centres around the world will attend the first annual meeting of the Contact Centre Global Forum, joining forces to address the challenges facing an increasingly globalised industry. For more information click here


May 23 - 25, 2007

Telecoms World
Hilton Hotel, Sydney, Australia
Telecoms World is a CEO-level, strategic conference where ideas, intelligence and relationships really make a difference. It’s an interactive event with exciting panel debates and presentations from the leaders of the region’s carriers, operators and ISPs. And top-level delegates, pre-qualified by premium fees. Presentations and panel debates are combined with networking sessions to maximize the usefulness of the event for our attendees. Telecoms World is a knowledge experience, business meeting and marketplace. For more information click here

June 4 - 8, 2007
16th Annual Pacific Rim Help Desk and Support Services Conference
Star City, Sydney, Australia
The PacRim Help Desk and Support Services Conference is the place where senior executives converge to discuss, learn from and network with leaders who manage the front line of service delivery management. For more information click here


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