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In the Press
Outsourcing needs careful planning to ensure successful outcomes
AICD Journal
June 2006
Outsourcing can expand your business and lower your cost structure but you need to choose your outsourcing partners carefully. Read what Martin Conboy has to say here.
FooBoo fighter
The Bulletin
29 March, 2006
Outsourcing has been attracting controversy ever since the practice was first used by European merchants in the 13th century. Then known as “putting out”, it involved sourcing cheap labour from women and children in the countryside as a way of circumventing the power of the town guilds. Read more here.
IT firms urged to take on Australian partners
Philippine Daily Inquirer
22 March, 2006
DEMAND for business process outsourcing services is growing in Australia, and Philippine information technology-enabled service companies could take advantage of it, an Australian executive said. Read more here
ALL ABOARD FOR THE OFFSHORE OPPORTUNITY
$130b ride of a lifetime missed by Australian business?
21 March, 2006
The offshore outsourcing train has left the station and Australia is scrambling for a ticket warns the founders of FooBooOnLine.com, a new Asia Pacific business portal designed to cater for buyers and sellers of Business Process Outsourcing (BPO) services in the Asia Pacific marketplace. Read the full press release here
Outsourcing opens doors in global village
By Renee Switzer
The Age, March 20, 2006
THE offshore outsourcing train has left the station and Australia doesn't even have a ticket, according to FoobooOnline.com president Martin Conboy. Read the full article from The Age here
Intermediary Opens BPO Offshore Options
FooBooOnline.com, will vet offshore companies and provide a local liaison for Australian companies interested in the model
By David Braue
Computerworld Today, March 13, 2006
Controversy and enthusiasm over the idea of offshoring business processes may have died down considerably, but Martin Conboy believes Australian companies are missing the boat when it comes to cutting the cost of key business processes. Read more here
Reaping the benefits of customer care
By SUDHIR CHOWDHARY
The Financial Express, 20 February, 2006
"Managing customer expectations is the biggest challenge for Indian BPOs which are increasingly looking at adopting the right technologies like workforce management solutions and IP telephony to reduce operational costs and increase revenue opportunities." Read more here
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