Protecting Your Privacy
FooBooOnLine.com is committed to providing you with the highest levels of customer service. Set out below is information that FooBooOnLine.com is required to communicate to its customers. FooBooOnLine.com recommends that you keep this information for future reference.
FooBooOnLine.com
FooBooOnLine.com provides a range of BPO consulting, advisory and broking services throughout the Asia Pacific region.
Your Personal Information
How we collect personal information
How we use your personal information
When we disclose your personal information
FooBooOnLine.com's web sites
Help us to ensure that we have accurate personal information
How to contact us
Your personal information
Personal information held by FooBooOnLine.com may include your name, address, telephone/mobile phone number, email address, bank account or credit card details, occupation, and your FooBooOnLine.com username or password. FooBooOnLine.com also holds details of your FooBooOnLine.com services (including their status).
Occasionally, you may need to provide personal information about other individuals to FooBooOnLine.com (e.g. about your authorized representatives). If so, FooBooOnLine.com relies on you to inform those individuals that you are providing their personal information to FooBooOnLine.com and to advise them that FooBooOnLine.com can be contacted for further information (see 'How to contact us' below).
How we collect personal information
FooBooOnLine.com collects personal information in a number of ways, including:
- directly from you, when you provide information by phone or in application forms, or when you submit your personal details through FooBooOnLine.com's web sites (e.g. during FooBooOnLine.com.com registration);
- from third parties such as FooBooOnLine.com's related companies, credit reporting agencies or your representatives;
- from publicly available sources of information;
- from the organizations identified below under 'When FooBooOnLine.com discloses your personal information';
- from FooBooOnLine.com's own records of how you use your FooBooOnLine.com services; or
- when legally required to do so
How we use your personal information
Your personal information may be used to:
- verify your identity;
- assist you to subscribe to FooBooOnLine.com's services;
- provide the services you require;
- administer and manage those services, including charging, billing and collecting debts;
- inform you of ways the services provided to you could be improved;
- conduct appropriate checks for credit-worthiness and for fraud;
- research and develop FooBooOnLine.com's services;
- gain an understanding of your information and communication needs in order for FooBooOnLine.com to provide you with a better service; and
- maintain and develop FooBooOnLine.com's business systems and infrastructure, including testing and upgrading of these systems.
In relation to marketing and promotional material sent via email, FooBooOnLine.com will send such material only if you elect to receive it (i.e. opt-in) or if it is provided in response to your request. You can indicate your opt-in preference at FooBooOnLine.com's web sites.
When we disclose your personal information
In order to deliver the services you require, FooBooOnLine.com may disclose your personal information to organizations outside of FooBooOnLine.com. Your personal information is disclosed to these organizations only in relation to FooBooOnLine.com providing its services to you. These organizations carry out FooBooOnLine.com's:
- customer enquiries;
- mailing operations;
- billing and debt-recovery functions;
- information technology services;
- installation, maintenance and repair services;
- marketing, telemarketing and door-knocking services;
- market research; and
- web site usage analysis.
FooBooOnLine.com takes reasonable steps to ensure that these organizations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
In addition, FooBooOnLine.com may disclose your personal information to:
- your authorized representatives or your legal advisers (e.g. when requested by you to do so);
- credit-reporting and fraud-checking agencies;
- credit providers (for credit related purposes such as credit-worthiness, credit rating, credit provision and financing);
- FooBooOnLine.com's related companies;
- FooBooOnLine.com's professional advisers, including its accountants, auditors and lawyers;
- government and regulatory authorities and other organizations, as required or authorized by law; and
- organizations who manage FooBooOnLine.com's business and corporate strategies, including those involved in a transfer/sale of all or part of its assets or business (including accounts and trade receivables) and those involved in managing FooBooOnLine.com's corporate risk and funding functions (e.g. securitisation).
FooBooOnLine.com's web sites
FooBooOnLine.com provides products and services via its various web sites. When you visit FooBooOnLine.com's sites, its web servers record anonymous information such as the time, date and URL of the request. This information assists FooBooOnLine.com to improve the structure of its web sites and monitor their performance.
FooBooOnLine.com may use 'cookies' on various web sites. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our web sites may place on your computer. Usually, cookies are used as a means for FooBooOnLine.com's web sites to remember your preferences. As such, cookies are designed to improve your experience of FooBooOnLine.com's web sites.
In some cases, cookies may collect and store personal information about you. FooBooOnLine.com extends the same privacy protection to your personal information, whether gathered via cookies or from other sources. You can adjust your Internet browser to disable cookies or to warn you when cookies are being used. However, if you disable cookies, you may not be able to access certain areas of our web sites or take advantage of the improved web site experience that cookies offer.
FooBooOnLine.com also collects Internet Protocol (IP) addresses. IP addresses are assigned to computers on the Internet to uniquely identify them within the global network. FooBooOnLine.com collects and manages IP addresses as part of the service of providing Internet session management and for security purposes.
Help us to ensure we hold accurate information
FooBooOnLine.com takes all reasonable precautions to ensure that the personal information it collects, uses and discloses is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide. That's why FooBooOnLine.com recommends that you:
- let FooBooOnLine.com know if there are any errors in your personal information; and
- keep FooBooOnLine.com up-to-date with changes to your personal information such as your name or address.
- If you are a subscriber to one of FooBooOnLine.com's online products or services, you may change your personal details by using the relevant facility on FooBooOnLine.com's web sites.
How to contact us
If you have any questions in relation to privacy, please contact FooBooOnLine.com on info@foobooonline.com
FooBooOnLine.com Privacy Statement November 2005