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ePLDT Ventus
Head Office:
Philippine Office
Mezzanine Level, PLDT Ramon Cojuangco Building
Legaspi corner Dela Rosa Streets, Barangay
San Lorenzo Makati City, Philippines 1200
US Office
North America One International Boulevard,
Suite 400, Mahwah Center
Mahwah, New Jersey 07495
Year Established:
2002
Company Description:
Ventus is the Call Center group of ePLDT, the Information and Communications Technology business of PLDT. PLDT is the largest Telco and the most profitable company in the Philippines and is 15% owned by NTT Communications of Japan which boosts the company’s network reach and capability in providing telecoms requirements in the areas of redundancy and 24 x 7 Managed Services with their Network Operations Center (NOC). With its foreign correspondents, PLDT ensures problem-free telecommunications services in the international market.
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Ventus is 100% Philippine-owned and specializes in inbound customer services with some business process outsourcing, email and chat. It maintains 5,000 outsource call center seats located in its 6 sites within Metro Manila and 1 in Metro Iloilo. Ventus holds 11% of the total market share of call center outsourcing business. |
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Products & Services:
Our services include – voice, email, chat.
- Inbound Customer Care
- Inbound Technical Support
- Inbound Sales
- Outbound Sales
- Email Support
- Website Maintenance
Major Customers:
Ventus serves the top Fortune 500 companies in the US
Corporate Officers:
Ray C. Espinosa – President, ePLDT Inc.
Rosalie R. Montenegro – President, ePLDT Ventus, Inc.
Alberto L. Santos – Vice President, ePLDT Ventus, Inc
Number of Employees:
5,000
News:
Read the latest ePLDT Ventus news LIVE!
Articles:
'Thinking Outsourcers' USA Today
ePLDT Ventus North America
Website:
www.epldtventus.com
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