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25 May 2006

Editors Welcome

 

 

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There continues to be quite a lot happening in the marketplace as evidenced by the fully booked hotels in places from Manila to Mumbai.  With lobbies and restaurants full of people either doing business deals or on their way to do so, it is clear that the BPO trend continues even stronger than ever.


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Asia Looks Inward

 

India, the doyen of off shoring, has seen some determined efforts by industry groups to cultivate its domestic IT services market. According to a Study on the Domestic Services Market Opportunity by Indian IT services association NASSCOM, about 27 percent of India’s domestic IT spend is now in IT services. The market has seen breakthrough deals, especially in the cutthroat telecom and financial services markets.

The Asia Pacific region offers a viable option for providing Business Process Outsourcing (BPO) services at significantly lower costs than first world BPO service providers. However most of the BPO vendor focus in the last six years has been the giant markets in the US and Europe. With the incredible growth of the Indian, Chinese and more recently the Japanese economies there is a growing trend for companies in those countries to free up their limited human resources and outsource non core activities into the local markets.


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Regional

 

Offshoring will remain attractive for the next two decades…

Independent Research Firm: Independent Software Vendors see Significant Offshore Savings That can be Re-Invested in the Business

IDC Predicts BPO Market in APEJ to Reach US$14 Billion by 2010

Philippine software lacks promotion

ISB Holds Research Presentation on 'The Global Sourcing Model in Financial Services'

Aspect Software Receives Growth Strategy Leadership Award for Workforce Management

Witness Systems Expands Workforce Optimization in Impact 360

Kimberly-Clark Taps Avaya for IP Telephony

India: The Engineering Shortfall

 

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